1. Track down the original source and confirm the data
Instead of using information you saw quoted in a New York Times article, a blog or any other (traditional or social) media outlet, pay attention to the source quoted in that article. Journalists and bloggers aren’t supposed to simply make up numbers — they report those numbers, based on what sources tell them. Rather than taking the information you read on the web for granted, track it down to the organization, company or government authority that released it. That is your source, not the media outlet that published it.
2. Make sure you’re using the most recent data available
Surveys and reports get outdated – fast. A good rule of thumb: if a data set is older than 2009, then chances are there is more recent data available. (Even from the government.) Get back to work and find it.
Of course, nobody’s pretending this kind of investigation is always a thrill ride. Sometimes, tracing a bit of trivia back through several layers just leaves you scrolling through endless PDF appendices wondering if you’re the only person who still cares. But that’s the actual work—wrestling with bland spreadsheets, following rabbit holes, occasionally realizing that your “major discovery” is three years out of date. It’s rarely glamorous, and I’ve lost count of how many times my supposed “hot stat” turned out to be an online game of telephone gone wrong.
And what you pick as your “most recent” data carries a weight of its own. Just because you found something from 2022 doesn’t mean it hasn’t been quietly updated in an obscure government database or trade association website in 2025. Don’t be afraid to email a press contact, double-check the publishing date, or, when all else fails, admit the uncertainty in your caption. That’s actually more honest than pretending everything lines up neatly.
3. Do not, ever, source information from user-generated content websites
Wikipedia is a wonderful source of facts, obscure and obvious alike. Yahoo and Google Answers are amazingly well SEO-ed. But when it comes to sourcing, those are off limits. Why? For starters, you can never be 100% sure who wrote the article or answer you are using as your source, where they got their information and whether it’s the best one out there. It could even be wrong. Someone could have made up a bunch of facts, put them on their blog and then written an article on Wikipedia sourcing that blog. Does that make those “facts” legit?
4. 99% of the Web is just your starting point
What you can do is use Wikipedia as a starting point: click through the quoted resources at the bottom of the article, follow the information path (i.e. rule number one: track down the original source and confirm the data). The same goes for any blog or website you come across containing data or facts you’d like to use. Find out where they got their facts, confirm them, then credit the appropriate source. As for Yahoo Answers or any other UGC website… unless they attributed what they’re saying properly, just forget it.
5. Limit the number of sources you’re using
Cliché, but true: Less is more. The more sources you use, the better the chance that you create one of those forever-long infographics that have so many different charts and graphs that just scrolling down to the end gives you carpal tunnel. One to three great data sets, on the other hand, are plenty for creating an informative – but not overwhelming – infographic or data visualization. And let’s face it: the fewer the sources, the smaller the chance that you mess things up with a bad or wrong piece of information. So, all said and done, how should a source list look? Here are three of my favorites: What Are the Odds? references a blog post written by a Harvard professor who conducted all the research used in the infographic. The designer, in fact, worked closely with the Harvard professor himself.
Why Startups Fail was produced in collaboration with the Startup Genome Project, which researched and supplied Visual.ly with all the data needed for the infographic.
Each of the organizations sourced in our #WhiteFriday infographic is the original/ most authoritative source for the respective piece of information used. It’s harder and more time consuming than grabbing whatever facts pop up on the top three Google search results – but in the end, if you’re going to spend hours or days on an amazing design, why sabotage your work with bad sources?